1. Introduction

Welcome to Alife Virtual World. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains what personal information we collect from you, how we use it, and the rights you have in relation to your data when you use our virtual world, website, and related services (collectively, the "Services").

2. Information We Collect

We collect information in two ways: data you provide to us directly and data we collect automatically.

A. Information You Provide Directly:

• Registration Information: When you create an account, we collect your chosen avatar first name, avatar last name, a valid email address, and a password. Your password is encrypted and cannot be read by anyone, including our staff.
• Profile Information: You may voluntarily add information to your in-world profile, such as a biography, interests, or a profile picture.
• Communications: If you contact our support team (e.g., via the Helpdesk), we will collect the information you provide in your communications.

B. Information We Collect Automatically:

• Log and Usage Data: We automatically collect your IP address, device type, operating system, and viewer version when you log in to our Services. We also log connection times and in-world locations (regions) you visit to ensure service stability and security.
• Cookies: Our website uses essential cookies to manage your login session and website preferences. We do not use third-party tracking cookies for advertising.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Services: To operate the virtual world, authenticate your account, and allow you to interact with the environment and other users.
• For Security and Fraud Prevention: To monitor for malicious activity, prevent unauthorized access, enforce our Terms of Service, and protect the integrity of our platform. Your IP address is used for this purpose.
• To Communicate With You: To send you essential service-related announcements, security alerts, and support messages.
• To Improve Our Services: To analyze usage patterns and improve the features and performance of Alife Virtual World.

4. How We Share Your Information

We do not sell your personal data to third parties. We only share information in the following limited circumstances:

• With Service Providers: We may share data with our technology partners (e.g., cloud hosting providers like Amazon, Google, Microsoft) who provide the infrastructure needed to run our Services. They are bound by strict data protection obligations.
• For Legal Reasons: We may disclose your information if required by law, court order, or in response to a valid legal request from law enforcement.

5. Information You Share Publicly

You are in control of the information you make public within the virtual world. Please be aware that we cannot protect information you voluntarily share in public spaces. This includes:

• Information you type in public chat.
• Information you share via private messages (IMs) or group chats with other users.
• Personal details you choose to display in your public profile.
• Comments made using voice chat.

Sharing personal information in these ways is done at your own risk.

6. Data Security

We implement technical and organizational measures to protect your data. This includes using HTTPS for our website, encrypting your password, and maintaining secure server environments. However, no online service can be 100% secure, and we cannot guarantee the absolute security of your information.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can request that we correct any inaccurate or incomplete data.
• The right to erasure: You can request that we delete your personal data, subject to certain legal obligations.

To exercise these rights, please contact us via our helpdesk.

8. Children's Privacy

Alife Virtual World is not intended for children under the age of 13 (or a higher age if stipulated by local law). We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please do not hesitate to contact us through our official Helpdesk Page.